In order to co-ordinate various activities in an organisation, various level of management are created. In general there are three levels of management:
1.Top management – Top level management consist of Board of Directors, Chairperson, Managing Director and General managers of functional areas like production, marketing, finance and human resource management. Top level management get involved in all activities like planning, organising, directing and controlling. These top level managers are responsible for the welfare, survival and growth of the organisation. They analyse the business environment and its implications for the survival of the firm. They formulate overall organisational goals and strategies for their achievement. They are responsible for all the activities of the business and for its impact on society. The job of the top manager is complex and stressful, demanding long hours and commitment to the organisation.
The prime concerns of top level management includes:
• enhancing shareholders values
• providing vision and mission to organisation
• upholding overall objectives of the organisation
• taking policy decision
• Review of budget and keeping organisation financially sound
• Maintaining progress, profit and sustainability of the organisation
• Communicating goals of the organisation to all the members
• Protecting integrity
• Guiding the organisation through sound leadership
2.Middle level management – It is the link between top and lower level management. They are subordinate to top managers and superior to the Supervisory and Junior level management. Middle management is responsible for implementing and controlling plans and strategies developed by top management. At the same time they are responsible for all the activities of Supervisory and Junior level management. Their main task is to carry out the plans formulated by the top management. Middle level management acts with the guidance of the top level management to achieve organisation’s objectives. The prime concern of the middle level management is to carry out organising function in more detail.
Some of the functions of middle level management include:
• Creating coordination and cooperation among various departments of the organisation
• To design and operate upon a system in the organisation which would keep various resource in smooth flow as well as which would ensure motivation and moral of people working in the organisation
• To develop staff at various levels through training and development activities
• To creatively control and guide the personnel at junior level in order to achieve bottom line results.
3.Supervisory and Junior level management – Foremen and supervisors comprise the lower level in the hierarchy of the organisation. Supervisors directly oversee the efforts of the workforce. Their authority and responsibility is limited according to the plans drawn by the top management. Supervisory management plays a very important role in the organisation since they interact with the actual work force and pass on instructions of the middle management to the workers. Through their efforts quality of output is maintained, wastage of materials is minimised and safety standards are maintained. The quality of workmanship and the quantity of output depends on the hard work, discipline and loyalty of the workers. At supervisory or junior level management, there is more requirement of technical skill than conceptual skill or human skills.
All the three level of management: Top, Middle and Junior, all play important role in the development of organisational goal. Top management is more concerned with planning and overall organising, middle level concerned with detailed out organising and junior level interact with the actual work force and pass on instructions of the middle management to the workers. Role of all levels of management is equally important for organisation growth. All are interdependent on each other.